Understand the monthly recurring billing process, cancellation timing, refund review standards, and support process before enrolling.
Effective Date: May 24, 2026
1Voice Healthcare Plus is billed at $50 per month unless canceled. By enrolling and submitting payment information, you authorize recurring monthly billing until you cancel future billing.
To request cancellation of future billing, contact support through the Contact Support page or email support@1voicehealthcare.com.
For faster processing, include your full name, phone number, email address used during enrollment, and your 6-digit Member ID if it has already been assigned.
Cancellation requests should be submitted before your next billing date to avoid another monthly charge. A cancellation request stops future billing after it is processed. It does not automatically create a refund for previous charges.
Monthly membership fees are generally non-refundable once membership access has been issued or enrollment processing has started.
Refund requests may be reviewed for limited situations such as duplicate charges, billing errors, accidental duplicate enrollment, or other support-confirmed issues.
If you believe you were charged more than once, charged in error, or billed after a confirmed cancellation, contact support as soon as possible. Approved refunds, if any, will generally be returned to the original payment method when possible.
Submitting a refund request does not guarantee refund approval. Each request may be reviewed based on enrollment status, access issuance, processing status, billing records, support history, and the circumstances of the request.
Once cancellation is processed, future billing stops. Access to membership benefits may end according to the applicable membership rules, vendor rules, or billing-cycle terms.
Before enrolling, review the Benefits page, Terms and Conditions, Privacy Policy, and this Refund and Cancellation Policy. Only enroll when you understand the monthly cost, recurring billing, cancellation process, and program limitations.
For cancellation, refund review, billing questions, or duplicate charge concerns, visit the Contact Support page or email support@1voicehealthcare.com.